Centiloc Service Documentation
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Lift & Learn Solution

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1. Introduction

LAL stands for Lift & Learn and is Centiloc’s interactive media solution that automatically displays product-related content when a customer physically interacts with an item on a Centiloc’s surface.

It connects physical product handling to dynamic digital communications.

2. Concepts

2.1. How it works

At the core of the system is the LALBox, a compact controller physically connected to a screen display and linked to Centiloc’s smart surface in Centiloc’s system.

  1. Media Configuration
    • Clients uploads and manage their media content (videos, animations, visuals…)
    • Clients link media to specific products.
  2. Product Interaction
    • When a customer lifts a product from a Centiloc-enabled surface,
    • The system detects the interaction,
    • The LALBox instantly triggers the media associated with that product on the connected screen.
  3. Automated Playback Logic
    • The system intelligently manages what is displayed based on the situation.

LAL

2.2. Media

As stated before, users can define a product-related content, this content is a media.

LAL supports several configurable media categories to structure the customer experience:

  • Product-related media:
    • Linked directly to a specific product.
    • Automatically triggered when the product is lifted or put down.
    • Designed to explain, promote or demonstrate the item.
  • Outro media (optional)
    • Played automatically after each product-related media.
    • Can include brand messaging, call-to-action or campaign reinforcement.
  • Home media:
    • The default content displayed when no interraction is occuring.
    • Ensures that screen display is never blank.
  • Idle medias:
    • A set of media contents displayed at configurable intervals when no product interraction is occuring.
    • Useful for rotating promotions, highlights or educational content.